Header Parts
At the top of every Work Order is the header, which contains a work order number, work order color, Project name, Service type, and the word order’s scheduled date.
Work Order Number
The Work Order Number, also called the WO#, is a unique identifier that is given to every work order created in ProfitOps
Work Order Color
The Work Order Color on a work order will match the area color on service maps and any fliers delivered to residents in advance of work. This color helps ensure the correct area is serviced on the right day.
Project Name
All projects are assigned a unique name that will appear on related work orders. This helps differentiate work orders across separate projects that will require the same service on the same day. It's important to check the Project Name when clocking into a work order, and before driving from one site to another.
Service Type
The Service Type indicates the type of service being performed. These are color coded to help differentiate one service from another. Work Orders will have different options and will require specific information from crews depending on the service displayed. These will be covered in more detail later.
Some common service colors are:
Black – HA5 Mineral Bond, this is Holbrook’s signature surface treatment and most important offering.
Grey – Surface Armor, or other surface treatments.
Green – Any repair service, including crack and gap materials.
Blue – Yard orders, these are internal open work orders that are used for work which can’t be directly billed to a customer.
Yellow – Support Services like noticing.
Scheduled Date
The date line shows the scheduled date for the work order.
Work Order Tabs
Below the header are the work order tabs, which display specific information about each component of a work order. These tabs are summarized here and will be detailed in separate articles.
Info Tab
The Work Order Info Tab provides general information about a project's location, management, relevant files, previous work order notes, crew notes, and images. All users with access to the work order can view this information, create a new crew note, and upload an image.
Fleet Tab
The Fleet Tab shows all fleet assets assigned to a Work Order and includes anything that can be driven or towed. All users with access to the work order can view or edit information on this tab.
Material Tab
The Material Tab shows all materials assigned for use on a Work Order. The contents of this tab will change to reflect the service and material being used. All users with access to the work order can view or edit information on this tab.
Labor Tab
The Labor Tab shows all Crew assigned to a Work Order and their role on the work order. All crew with access to the work order can view or edit their Labor Record, but only a Foreman & Super can make changes to all the Labor Records.
The CheckOut Tab is only used by Foreman and Superintendents. All users with access to the work order can view this tab, but only a Foreman & Super can make changes.